Sign-In Help
Once you sign in, your home page displays all your applications in one location. Simply, click the application's corresponding icon and each application opens in a new browser window or tab and you are automatically logged-in.
Table of Contents
Frequently Asked Questions
How Tos
Contact information
Frequently Asked Questions
- Q: What should I do if I forget my username or password?
- A: Click I can't access my account on the sign-in page, enter the email address you listed in your user account settings, and click Send Email. Look in your inbox for the system generated email and follow the prompts.
How Tos
Sign-in to the dashboard
-
Open a web browser and enter your Nasdaq Signin address. For example:
https://signin.nasdaq.com -
Enter your username and password, and then select Sign-in.
After you enter your username, your security image is displayed automatically if you have previously completed a successful logon in the browser you are using. This feature requires browser cookies.
Caution: If you have successfully signed in on the current browser before and have not cleared cookies, do not enter your password if your security image does not display when you enter your username.
If your security image does not appear, close the browser and confirm that you are using the correct address to sign in. Then, open a new browser window, type the address in manually, and enter your username again.
If you see the error message Sign in failed! your username and password do not match those specified for your profile, or you do not have access permission. Please contact your system administrator.
Contact information
Anti Financial Crime Clients
- Nasdaq Trade Surveillance
- Nasdaq Market Surveillance
-
Singapore (APAC)
+65 6505 6569
London (EMEA)
+44 20 3753 2410
New York (AMER)
+1 212 312 0380
mtsd@nasdaq.com
Marketplace Technology Clients
- Nasdaq Risk Platform
- Nasdaq TradeGuard
- Nasdaq Universal Matching Services
- Nasdaq Multi Matching Services
- Nasdaq Risk Modelling – Catastrophes
-
London (EMEA)
+44 20 3753 2420
New York (AMER)
+1 212 231 5400
mpcsm@nasdaq.com
Market Technology Clients
Contact your Nasdaq representative (TAM or Project Manager)CMS Web
+46 8 405 6280 technicalsupport@nasdaq.com www.nasdaqomx.com/transactions/technicalinformation/2fa
Customer Portal
+1 212 231 5180 tradingservices@nasdaq.com www.nasdaqtrader.com/Trader.aspx?id=coloconsole
Member Portal
+46 8 405 6280 technicalsupport@nasdaq.com www.nasdaqomx.com/transactions/technicalinformation/2fa
Nasdaq Data Link
Nasdaq Fund Network
+1 (301) 978-5307 (Option 6) NFNOps@nasdaq.com
Nasdaq Market Surveillance
Singapore (APAC)
+61 488 846 823
London (EMEA)
+44 744 990 3149
New York (AMER)
+1 201 389 5667
smms-ops@nasdaq.com
Nasdaq Nordic Trader (Derivatives)
+46 8 405 6280 technicalsupport@nasdaq.com
Nasdaq Sustainable Bond Network
EUdatasales@nasdaq.com www.nasdaq.com/solutions/nasdaq-sustainable-bond-network-investors
ND Remote
QPort
+46 8 405 6280 technicalsupport@nasdaq.com www.nasdaqomx.com/transactions/technicalinformation/2fa
Report HQ
New York (AMER)
+1212 231 5180
tradingservices@nasdaq.com
Track
+46 8 405 6280 technicalsupport@nasdaq.com www.nasdaqomx.com/transactions/technicalinformation/2fa
WorkX
New York (AMER) +1212 231 5180 option 4 tradingservices@nasdaq.com